Privacy Policy
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1. Information We Collect
We collect information necessary to provide professional property maintenance services. This includes:
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Contact Details: Name, physical address, email address, and phone number.
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Service Information: Property details, service history, and specific landscaping or snow removal requirements.
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Payment Information: Transaction details processed through our secure third-party payment partners.
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Communications: Any information provided via email, phone calls, or website contact forms.
2. How We Use Your Information
Your data is used to ensure the high-quality delivery of our "All Seasons" services, including:
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Scheduling and performing landscaping, turf management, and snow removal.
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Generating invoices, contracts, and processing payments.
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Sending service updates or responding to inquiries.
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Complying with local legal and tax obligations in Ontario.
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3. Sharing of Information
Terrascape does not sell or rent your personal information to third parties. We only share data with service providers as needed to operate our business, such as:
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Payment Processors: To securely handle credit card or digital transactions.
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Web Hosting & Storage: To maintain our digital business records and website functionality.
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Legal Requirements: If required by law or to protect the rights and safety of our company and clients.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Digital records are stored using secure, encrypted platforms to ensure your privacy is maintained.
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5. Your Rights
As a client, you have the right to:
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Request access to the personal information we hold about you.
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Request corrections to any inaccurate or incomplete data.
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Withdraw consent for marketing communications at any time.
6. Cookies and Tracking
Our website may use cookies to improve user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
7. Changes to This Policy
Terrascape reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised effective date.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Terrascape
Peterborough, Ontario
Phone: 705-808-0990